About Me
My story
I’m a community manager and moderator focused on building safe, structured, and engaging online communities.
Most of my experience comes from working with large Discord communities, where I handle moderation, user support, and day-to-day community management. I’m used to fast-paced environments and high activity, making sure everything runs smoothly while keeping interactions respectful and organized.
Alongside this, I’ve also been involved in Roblox game projects, where I support both the community side and development environments. This helps me better understand how users interact with games and communities, and how to improve their overall experience.
A big part of my approach comes from my work as a volunteer listener on 7 Cups. There, I’ve developed strong communication, empathy, and conflict resolution skills by supporting people in sensitive situations. This experience directly translates into how I manage communities and handle difficult interactions.
I’ve worked with communities totaling over 400,000 members and platforms with millions of interactions, collaborating with international teams and adapting quickly to new challenges.
I’m a native Spanish speaker with B2+ English, and basic Italian and French (A2).
Experience
Proof will be given if requested.
Emergency Valladolid | Moderation Team
I currently serve as a Senior Moderator at Emergency Valladolid, a Roblox game based in Valladolid, Spain. My main responsibilities include in-game moderation, Discord moderation, and handling support tickets. The community has over 5,300 members, and the game is currently in its Beta phase. More than 1.3 Million players have tried the game so far.
Game Link
Emergency Valladolid Website
Discord Server Invite
Roblox Group
Socials
Working since January 31, 2026
Luna Bot | Support Team
I currently work as a member of the English Support Team for Luna Bot, a music Discord bot whose support server has over 225,000 members and is used in more than 1.6 million Discord servers.
My main role is to help people in the support channels.
Working since March 4, 2026
Ticket Tool | Community Relations Team
I am a member of the Community Relations Team at the Ticket Tool Support Server, where my primary responsibility is creating tutorials and educational content for users. Ticket Tool is currently used on over 5.2 million servers, and more than 1.3 billion users have interacted with it.
Working since August 15, 2025
Oak Valley | Directory Team & Team Leader
I currently serve as Assistant Director at Oak Valley, an ERLC server with over 5.5K members. My primary responsibilities include staff management, handling moderation matters, ensure a safe community... I am also in the next departments / teams:
- Events | Team Leader
- Partnership | Manager
- Training | Supervisor & HR Trainer
- Support | Support Agent
- Senior High Rank
Oak Valley, also known as HRBP or HRBORD, is the largest Border Roleplay server on ERLC.
Working since February 10, 2025
7 Cups | Volunteer Listener
I volunteer as an active listener on 7 Cups, one of the world’s largest emotional support platforms, which has facilitated over 50 million support conversations across 180+ countries.
My role focuses on providing emotional support through active listening, maintaining respectful communication, and helping users feel heard during difficult moments. This experience has strengthened my empathy, communication skills, patience, and ability to professionally handle sensitive situations.
MCD STUDIO Development | Builder
MCD STUDIOS is a a server dedicated to creating video games on the "Roblox Studio" platform trying to provide a small variety of games but with the highest possible quality for everyone's enjoyment.
I am a builder.
Invite-Only Studio
Working since January 31, 2025
Birb | Former Support
I was part of Birb's support team, where I worked as a Support member, assisting users and contributing to the community. Being involved with Birb, a large and widely used Discord bot, gave me valuable experience handling user support and working within an active, fast-paced community.
Proof will be given if requested.
What I'm looking for?
I’m looking to work with Discord and gaming-related communities where I can contribute through moderation, support, and community management. I’m especially interested in projects where I can take responsibility, help improve the community experience, and support both users and staff teams in a professional and organized environment.
I enjoy being part of communities where my work can make a real impact, whether that’s through keeping spaces safe and welcoming, assisting users, handling support situations, or helping teams stay coordinated and efficient. Above all, I’m looking for opportunities to continue growing, gaining experience, and contributing positively to the projects I work on.
FAQ
I have worked with Discord communities totaling over 400,000 members, as well as platforms where millions of users interact. I’m experienced in handling high activity environments, managing support requests, and maintaining order at scale.
My work focuses on moderation, user support, conflict resolution, and team coordination. I also create tutorials and help improve internal systems to make communities more efficient and organized.
Yes, I’ve contributed to multiple Roblox game projects, including moderation for games with over 1 million visits. I also work as a builder in a development studio.
Yes. Through my work as a 7 Cups listener, I regularly handle sensitive conversations, providing emotional support while maintaining professionalism, empathy, and confidentiality.
I combine large-scale community experience, game development knowledge, and emotional support skills. This allows me to not only moderate effectively, but also understand user behavior and create more positive and structured environments.
Yes, I’ve worked with international teams across different time zones and fast-paced environments. I’m comfortable collaborating, adapting quickly, and taking on leadership responsibilities when needed.
Thanks!
Thank you for the trust, the opportunities, and for being part of this journey with me. I truly appreciate every single one of you. ❤️